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What decision is blocked, and what to do best to address it?
Diary, interviews, usability, quant ranking. Fit to the question, not the habit.
Code the data, draw the themes, listen with empathy to what people say.
Visuals teams remember and act on, across every function.
I've researched across NGOs, health wearables, diabetes care, music AI, and automotive search, both qualitative and quantitative, foundational and evaluative. The ThroughLine: making complexity feel simple, and giving teams the confidence to build the right thing.